Notice in Writing

When you intend to vacate the property, in all instances we require your notice in writing or on a Form 13 (Notice of Intention to Leave). The notice can either be delivered to the office or emailed.

Ending a Fixed Term

If you are leaving at the end of your current fixed term lease, we require at least 14 days notice in writing. Please note that this amount of notice needs to commence when we have received your notice, not when it was posted. It must be signed by all tenants, otherwise the notice will not commence until all tenants have signed.

Ending a Non-Fixed (Periodic) Term

If you are leaving on a non-fixed term (periodic) lease, we require at least 2 weeks’ notice in writing or on a Form 13. Please note that this amount of notice needs to commence when we have received your notice, not when it was posted to us. It must be signed by all tenants, otherwise the notice will not commence until all tenants have signed.

Early Termination of Lease

A “Termination of Lease” situation occurs when you, during the fixed term tenancy, wish to vacate the property prior to the lease expiry date. Should you find yourself in this position you should notify our Property Management Team by email or completing a Form 13. Please refer to Clause 7 and Addendum A section 2 of your General Tenancy Agreement which will explain what fees you will be liable to pay as a result.

What happen next?

Once your notice of intention to leave has been processed by the team, you will receive confirmation in writing of the vacate date and details of any outstanding rent or other unpaid accounts. Our team will contact you to organise an exit interview where we will go through the process the steps to make your vacate go more smoothly, help reduce stress and most Important of all – get the maximum Bond refund back

Access to Release the Property

As per the General Tenancy Agreement, you are required to provide reasonable access to the property in order for the landlord to secure new tenants. We will issue an entry notice when entrance is required.

The Final Inspection

Only once the property has been fully vacated, cleaned and grounds made ready with keys returned to the office we can commence our final inspection.

You are welcome to be present during the final inspection or simply to return ALL of the keys (plus any copies you made during the tenancy) to the office by close of business on the vacate date or 9.00am the following morning. Any later delay in return of all keys and remotes will incur rent.

Getting Your Bond Back Quickly- Criteria

At the end of your tenancy you will no doubt want your bond refunded quickly after you vacate. For your full bond to be paid quickly, you will need to ensure the following:

a) Rent – any outstanding rent is paid promptly. Please note that it is against the tenancy legislation for you to withhold rent at the end of your tenancy with the intention for this to be deducted from the bond. Your rent must be paid in full, leaving your bond intact.

b) Property Ready – the property is cleaned, carpets professionally cleaned and grounds returned to their ingoing condition. Please follow the final vacating guide.The property must also pass the final inspection conducted by your Property Manager.

c) Outstanding Accounts – please ensure that any monies outstanding like water, any damages, electricity if applicable , compensation amounts and break lease fees are paid at the time of vacate.

d) Keys – ensure that all keys, remote controls etc have been returned.

Follow the checklist to maximise your Bond refund.

CLEANING CHECKLIST

Follow the checklist is to help maximise your Bond refund.

GENERAL

Curtains, Venetians and Blinds to be cleaned, washed or dry cleaned according to fabric and as required
Insect screens to be removed carefully and hosed and brushed
Windows, Windowsills and tracks to be vacuumed and cleaned
Doors, door frames and tracks to be left clean and undamaged
Marks to be removed from walls with sugar soap or similar product
Cobwebs to be removed from ceiling cornices and walls
All light fittings to be cleaned and free from insects
All floors and skirting boards to be washed
All ceiling fans throughout to be free from dust
Air vents to be dusted
All vertical blind string to be attached and secure
Air conditioners and filters to be cleaned
If pet kept at property- pest spray to be completed as per tenancy
Carpets to be clean in a professional manager as per entry condition ad tenancy

KITCHEN

The oven and grill cleaned. Drip trays to be cleaned of all grease.
Walls and tiled areas to be free from grease
Range hood cleaned including the filters
Sink, taps and disposal unit cleaned and polished
All cupboards cleaned inside and out (don’t forget the tops of the cupboards)
All benches and floors to be cleaned and free from dirt and grease (don’t forget the corners)
The dishwasher left clean. Wipe over internal door, remove debris from the bottom drainer
Refrigerator to be defrosted and all surfaces to be cleaned, including shelves and crisper drawers, switch appliance off at the wall and leave door ajar (if applicable)

BATHROOM & ENSUITES

Shower recess to be scrubbed
Grouting to be free of all soap residue and mildew
Shower curtain (if applicable) to be washed and shower screen to be cleaned
All plugholes are to be clean and free from debris
Mirrors to be wiped over
All drawers and cupboards to be cleaned
Toilet to be cleaned thoroughly, including bowl, lid, seat, cistern, and behind the toilet
All exhaust fans throughout the property to be cleaned

LAUNDRY

Washing machine and clothes dryer filter to be cleaned out
Cupboards to be cleaned thoroughly inside and out
Clean under laundry tub and clean plughole
Sink and tap cleaned and polished

VERANDAH, DECKS, OUTDOOR AREAS

Sweep Mop, clean railings, glass and light fittings
Remove all cobwebs

OUTSIDE

Lawns to be mowed and edges trimmed maximum 2 days before vacating (please don’t dump grass clippings or tree cut-offs in the garden beds or behind sheds)
Flower beds and pebble areas to be weeded
No rubbish to be left in the gardens or around the property
All garbage bins to be emptied and washed cleaned
Driveways, carports, garages and any concrete areas to be free from oil and grease stains
Garage floor area to be swept and cobwebs removed
Cobwebs to be removed from outside eaves, awning and ceilings
If pool to be returned to state at commencement of tenancy and chemically tested and copy to agent

IF FURNISHED

Ensure all items are clean and are located in original rooms as per Inventory list
All items on inventory to be accounted for
Furnishings as to be professionally cleaned as per tenancy agreement

AREAS THAT ARE NOT CONSIDERED FAIR WEAR AND TEAR

Marks / Damage to the Carpets
Marks / Damage to walls including inside robes
Marks / Damage to Drapes
Dead insects in light fittings
Dusty / Dirty window tracks, door tracks and robe tracks
Chipped tiles